State Farm® Insurance Agent Jason Graham
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Roberta Livingston
October 6, 2025
5
out of
5
rating by Roberta Livingston
"We had switched from safeco to statefarm ins. The transition was not stressful at all. We met w kelle and she helped w the process and Tina stepped in full force. She made me and my husband's experience very at ease. If we had any questions at all they made sure they got back to us via email or a call. We are very pleased w the change."
We responded:
"Mrs. Livingston, We're so glad Kelle could assist you and we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Brandon Merced
October 3, 2025
5
out of
5
rating by Brandon Merced
"Destin was very helpful and wonderful to speak with. She explained everyt"
We responded:
"Brandon, Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Cynthia Collazo
September 23, 2025
5
out of
5
rating by Cynthia Collazo
"Courtney at State Farm is a true professional and a breath of fresh air. I came to her with a difficult issue, and while it hasn’t been resolved yet, she listened, reassured me, and—most importantly—followed through on her promise to help. Her integrity and genuine care give me hope. This is especially meaningful after my experience with another agent, Kelly, who failed to add the proper coverage to my Husband's vehicle as requested. When I followed up—after Jason asked her to call me—she claimed she’d send the correction to underwriting, but never did. Now she goes from saying she doesn’t remember, to being uncertain, to denying there was ever a mistake. That’s truly not okay. When you speak to someone in this role, you’re supposed to trust that they’re handling your coverage correctly. Courtney reminded me that there are still people who take their role seriously and truly care about doing right by the customer. Thank you, Courtney."
We responded:
"Cynthia, We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
David Shea
September 11, 2025
5
out of
5
rating by David Shea
"Jason and his entire team are amazing!!! I have been with State Farm for over 30 years because of how they have taken care of me!"
We responded:
"David, Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! It has been our pleasure to serve you!"
Quentin McDaniel
August 26, 2025
5
out of
5
rating by Quentin McDaniel
"Ms. Dustin Billing was just nothing short of amazing. Her customer service is top notch. she made sure she answered any questions I had about auto or renters insurance which made me sure that i am a great company. Thanks again for all your help. I appreciate it."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Adrienne Holloway
August 20, 2025
5
out of
5
rating by Adrienne Holloway
"She was very professional and nice."
We responded:
"Adrienne, Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. -Jason"
Yvonne Muck
August 4, 2025
5
out of
5
rating by Yvonne Muck
"Recently relocated here from Texas and Dustin Billings helped us out with our policies. She was thorough and personable. Made the transition for us smooth which we appreciate tremendously. Thank you, Dustin!"
We responded:
"Yvonne, We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Darrell
July 22, 2025
5
out of
5
rating by Darrell
"Dustin was an absolute pleasure to work with, as well as being very knowledgeable and understanding our needs."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Donna Norris
June 27, 2025
5
out of
5
rating by Donna Norris
"Posting using Google is frustrating to say the least! This rating is for State Farm."
We responded:
"Donna, Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Latonya Simmons
June 13, 2025
5
out of
5
rating by Latonya Simmons
"Best experience ever! If I had the option to choose 100 stars, I would definitely give them all the stars! Furthermore, Courtney was my insurance agent and she was amazing. My husband and I have been trying to find affordable insurance for all three of our vehicles and all we kept receiving was high quotes. When I say high I mean like $1500 - $2,000 monthly. But then out of the blue, Courtney contacted me and I was so glad that she did! She was very pleasant and encouraging! In addition she was able to get us affordable insurance where we are now paying less than $500 monthly for all three vehicles and on top of that, renters insurance was included."
We responded:
"Latonya, Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us and Courtney; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Jessica Turnage
June 11, 2025
5
out of
5
rating by Jessica Turnage
"Dustin did great in helping us get new homeowners and auto insurance. She took her time and was very thorough in explaining what was covered in each policy so I understood exactly what we are getting. Definitely, great customer service/care!"
We responded:
"Jessica, We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
Doug Beverly
February 4, 2025
5
out of
5
rating by Doug Beverly
"Had a wonderful experience talking with Kelle, excellent customer service!"
We responded:
"Thank you for your kind words, Doug! We're so glad to hear that you had a wonderful experience with Kelle and received excellent customer service. If you need anything else, don't hesitate to reach out. We're here to help! - Jason Graham State Farm Insurance Agent Thank you! "
Sam p
January 29, 2025
5
out of
5
rating by Sam p
"I had an excellent experience with Kelle State Farm Insurance Agent! She was incredibly professional, patient, and took the time to explain all my options clearly. She provided me with a great quote and made the entire process smooth and stress-free. Her attention to detail and customer service were outstanding. If you’re looking for an agent who truly cares and goes the extra mile, I highly recommend Kelle and her team!"
We responded:
"Thank you so much Sam for the feedback! We are so glad you had a great experience with Kelle! We are here to help you with any of your insurance needs. Thank you!!"
L.A. Jones
January 27, 2025
5
out of
5
rating by L.A. Jones
"I am so thankful for Dustin! She made the process simple and saved me $400 a month! I highly recommend her for all of your insurance needs!"
We responded:
"Thank you so much for your kind words, L.A.! 🎉 We’re thrilled to hear that Dustin was able to simplify the process and save you $400 a month—that’s amazing! 🙌 We’ll be sure to pass along your appreciation to her. If you ever have any questions or need further assistance, don’t hesitate to reach out. Thanks again for trusting us with your insurance needs! – Jason Graham State Farm agent 😊 Thank you! "
Nora Fulcher
January 4, 2025
5
out of
5
rating by Nora Fulcher
"Dustin was friendly, professional and helpful. I appreciate her attention to detail."
We responded:
"Thank you, Nora, for sharing your positive experience! We're so glad to hear that Dustin's friendly and professional approach, along with her attention to detail, made a great impression. We're here for any future needs you may have! Thank you! "
Gregory Tarver
January 1, 2025
5
out of
5
rating by Gregory Tarver
"Precise direction, very informative and easy to use"
We responded:
"Thank you for the kind words Mr. Tarver! We appreciate the opportunity to serve you and your family. We hope you have a wonderful new year! Thank you for your business! "
James Franks
November 19, 2024
5
out of
5
rating by James Franks
"My wife and I had an amazing experience with yall. Tina was such a great help and very knowledgeable. We are glad to have signed up with State Farm!"
We responded:
"James, thank you so much for the 5 star review! I am so thrilled that Tina was able to deliver such an excellent experience with our office. We are thankful to be able to assist you with your insurance needs. -Jason "
Rumaldo Velásquez
November 4, 2024
5
out of
5
rating by Rumaldo Velásquez
"The representative was so kind charismatic with us, the best attention I could have had"
We responded:
"Thank you, Rumaldo! We’re thrilled to hear that our representative provided such kind and attentive service. We appreciate your kind words and are here to help anytime you need us! Thank you! "
Brittany Arnold
October 23, 2024
5
out of
5
rating by Brittany Arnold
"I couldn’t rave enough about working with Dustin at this office! So professional, kind, and patient. She really took the time to explain everything in detail and worked with us in a timely manner. Very happy with my experience. 10/10 I would give more than 5 stars if possible!"
We responded:
"Hi, Brittany! Thank you so much for the kind words. I’m thrilled to hear about the wonderful experience you had with Dustin. We’re happy we could assist you at our Phenix City office and truly appreciate your support! - Jason Graham State Farm Insurance Agent Thank you! "
Ronnie Allen
October 2, 2024
5
out of
5
rating by Ronnie Allen
"Great experience working with Dustin on my home and auto insurance policies, I'm all about saving money and Dustin helped me with that today and yes I am very happy and satisfied!!!!"
We responded:
"Thank you Mr. Allen for leaving us the 5 star review! We think Dustin is awesome too! We love to help people get better coverage and save money! Thank you for your business! -Jason"
Anthony Zachery
September 16, 2024
5
out of
5
rating by Anthony Zachery
"State Farm Agents Go The Extra Mile To Please You"
We responded:
"Thank you, Anthony! We're thrilled to hear that you had a positive experience. Our team is always here to go the extra mile for you. If you ever need anything, don't hesitate to reach out! – Jason Graham State Farm Insurance Agent 🚗🏠🌟"
Jimmie Webster
September 12, 2024
5
out of
5
rating by Jimmie Webster
"Dustin was absolutely the best! She made the process extremely pleasant and easy which made me have no reservations with making the change from my old insurance company! Mr. Graham you definitely have a keeper. Thank you Dustin!!"
We responded:
"Thank you so much, Jimmie! We're thrilled to hear that Dustin made your experience so smooth and enjoyable. We'll be sure to share your kind words with her. Welcome to the family, and we're here for anything you need! - Jason Graham State Farm Insurance Agent 😊 Thank you! "
Lance Latham
September 12, 2024
5
out of
5
rating by Lance Latham
"Always helpful and responsive!"
We responded:
"Thank you for the kind words, Lance! We're thrilled to hear that our service has been helpful and responsive. If you need anything else or have any more questions, feel free to reach out! - Jason Graham State Farm Insurance Agent in Phenix City, Alabama"
Richard Hoerner
September 10, 2024
5
out of
5
rating by Richard Hoerner
"Dustin Billings at State Farm is extremely helpful, diligent, professional, and knowledgeable. I was with another insurance company for 30+ years, but when they started raising rates to ridiculous levels, I decided to shop around. Dustin worked tirelessly with me to get the best rates and coverage for my situation. Bottom line, I reduced my car insurance premium by almost 50% while maintaining the same coverages. I also reduced my homeowners and rental policies significantly. I highly recommend anyone to contact Dustin today if you're considering changing your insurance company. Jason Graham is also awesome. These folks really care about their clients!"
We responded:
"Thank you, Richard, for sharing your experience! We’re thrilled to hear that Dustin could assist you with your insurance needs. It’s wonderful to know that Dustin and our State Farm team worked tirelessly to provide you with excellent service and care. Your recommendation means so much to us, and we’re glad to have you as part of our State Farm family. If you ever need anything else, we’re always here to help! Thanks again for choosing our team! – Jason Graham State Farm Agent Thank you! "
Anissa Mayo
July 19, 2024
5
out of
5
rating by Anissa Mayo
"A big thank you to Denise for reviewing my policies with me! Updates were needed that would not have been done without Denise reaching out to me! She is so sweet and personable and is a great asset to Jason's team!"
We responded:
"Thank you for your wonderful feedback, Anissa! We're so glad to hear about your positive experience with Denise. It's fantastic that she was proactive in reviewing and updating your plans. Your kind words affirm the hard work our team puts in each day. Thanks again for choosing us, and we look forward to continuing to serve you! – Jason Graham State Farm Insurance Agent Thank you! "